Return Initiation Returns must be initiated within 14 days of receiving the item.

Return Shipping Cost The cost of return shipping is the responsibility of the buyer.

Additional Conditions and Process

• Items must be returned in their original condition and packaging.
• Certain items may not be eligible for return, such as promotional products, free gifts, and products damaged due to misuse.
• Returns that do not meet the above conditions may not be accepted or may be subject to a restocking fee.

Return Process

1. Contact our customer service at [email protected] to initiate the return process.
2. Securely pack the item in its original packaging.
3. Ship the item to the provided return address.
4. Upon receipt and inspection of the returned item, we will process the refund within seven business days.

Additional Notes

• We reserve the right to refuse returns received without prior authorization or outside the designated return period.
• If any fraudulent or criminal activity is detected, we will handle it in accordance with the law.